A: Congress, in its efforts to try to help relieve the impact of the situation, wisely lifted interstate medical license restrictions and telemedicine restrictions. From my perspective, many of my colleagues have tested the waters and feel it is pretty nice. I can finally get paid for my time in talking to a patient, and the patient feels like they have access. Patient satisfaction is high, and doctor satisfaction is high also. There was great concern about loss of that emotional connection, looking at patient perceptions of the telemedicine encounter, but it is actually better than in person.
As we eventually recover from the impacts of COVID, there might be a temptation to pull back those HIPAA and reimbursement constraints and restrictions, but I think patients and doctors are so satisfied with the excellence of telemedicine that nobody is going to be in a big hurry to allow those restrictions to be pulled back. Satisfaction has been excellent across the board.